Kaklin Mobile Car Wash

About Us

Kaklin Auto-care is a 21st century car care company with the aim of revolutionizing the car care industry by bringing it to your door step. We are transforming a largely under developed sector through the use of technology to take Important services straight to consumers, saving them a great deal of time and hassle. We offer the best car care solutions ranging from car wash and detailing services to car maintenance and car repair services. We also deal on genuine car care products and spare parts.

Kaklin auto care offers a convenient, trusted and professional car care service at our facility service center or at our client's location. We make use of cutting edge technology to aid in our service delivery. With our on demand, high quality car care services our clients are guaranteed of 100% satisfaction.

Our experienced technicians have undergone series of training and background checks, so you can be rest assured that your car is safe with us. Our ultimate goal is to digitize the professional car care industry and provide the best car care solutions through our company.

Our Vision

To digitize the car care industry and deliver top notch car care solutions.

Our Mission

To provide fast, efficient, and quality service. We want you to trust us with your car(s) knowing fully well, we will give your car the best possible treatment using the highest industry standards.

Find Answers Below Frequently Asked Questions

What's The Difference In Sedan Vs Non Sedan?

To simplify and streamline Kaklin's scheduling process, we've categorized vehicles in two distinct classifiations: Sedan and Non Sedan.

Sedan: Think small. Typically, 4 doors or less and 2 rows of seats or less, with a separated, enclosed trunk area. For example, sedans, coupes, and convertibles. Exceptions? Small hatchbacks.
Not Sedan: Think large. Typically, 4 doors or more (rear hatches count) and 2 rows of seats or more, with an open trunk area. For example, minivans, pickup trucks, crossovers, station wagons, and SUVs.

What Are Kaklin's Hours Of Operation?

We operate sunup to sundown, 6 days per week, with the exception of major holidays.

What Is Kaklin's Weather Policy?

In the event of inclement weather, such as severe storms, excessive wind and rain, Kaklin will continue services in covered areas e.g. garages, parking decks, car ports, etc.

If no covered areas are available, the technicians will assess the current climate, and if necessary, our scheduling team will work with you to find a more convenient time to schedule your service.

What Is Your Policy If There Is A Problem With My Kaklin Service?

Our Kaklin promise is to leave every customer satisfied with a clean and/or serviced vehicle, and if you are disappointed with your service, we want to make it right as soon as possible. Call +234(0)9162522517 or send an email to hello@kaklin.com within 7 days of your original appointment, and a member of our Customer care team will promptly work with you to find the best solution suitable, beginning with a complimentary "make-good" service.

Make-good offers are valid for up to 30days from the offer date.

What Is Your Policy About Vehicle Damage?

If there is ever any damage to your vehicle that is caused by our technician during your Kaklin appointment, we will work with you to ensure that it is taken care of. We cannot take responsibility for any maintenance issues present in your vehicle prior to a Kaklin appointment, such as jammed windows and cracked windshields.

Are There Any Services You Do Not Warranty?

Yes, we do not warranty the Kaklin engine clean upgrade. This service uses high-pressure hot water, steam, and degreasing chemicals that can uncover pre-existing electrical issues. If you suspect engine trouble, please do not book this service.

We occasionally offer headliner cleaning on a case-by-case basis and do not warranty that service due to the potential for damage.

Can Kaklin Technicians Drive Manual Transmission?

Kaklin understands that while manual transmissions are becoming less common, the love for them isn't. We will work with you to schedule your service on a technician trained on these vehicles, or will find a time convenient for you to assist in moving it. Our technicians will not attempt to drive a manual transmission unless they are trained and confident in doing so.

Does Kaklin Need My Keys?

Yes, the technician will be in contact with you to collect and return your keys.

How Long Will My Kaklin Service Take?

Service times vary based on the condition of the vehicle. As a reference for requesting a service time, here are our average service durations:

Kaklin Buff: 3hrs
Kaklin Detail: 5hrs
Kaklin Shine: 7hrs

What Is The Difference Between A Wash And Detail?

A detail is a deep clean of your vehicle that will return it to like-new, mint condition. In our packages, the Kaklin Detail and Kaklin Shine are detail services. A wash maintains your vehicle to keep it looking like new.

Do You Charge Extra To Handle Biohazards?

Yes. If any biohazard or bodily fluid is present in the vehicle, such as blood, urine, faeces, or vomit (human or pet), then we apply an N10,000 fee to your appointment. This covers the extra time that the technician will need to spend in the area, special biohazard protective gear, and the strongest chemicals necessary for cleaning your vehicle.

Does Kaklin Need Access To Water Or A Hose?

We do not, our vans are fully self-contained and we bring all of the equipment necessary to complete your appointment, all we need is your keys!

Can Kaklin Use Products I Own To Complete My Service?

All of our products have been tried and tested to ensure quality, we will perform services with our own supply of materials to make sure you get the most of your Kaklin service.

Why Can’t I Book My Kaklin Appointment Today?

It’s our goal to schedule your Kaklin appointment for the preferred date and time that you request. However, if we are unable to book your appointment for a specific day, then there are a few reasons why:

Our Kaklin technicians are fully booked for the day and can’t fit your appointment in.
The date you chose is a holiday.

How Do I Know My Appointment Is Confirmed?

Once your appointment is confirmed, you will receive a mail notifying you that your wash request has been accepted. You can also log into the Kaklin app and check appointments to confirm.

What If I Need To Cancel My Appointment?

Once an appointment is confirmed, you can cancel at no charge up to 24 hours prior to your scheduled service time. If you cancel a residential appointment within 24 hours of the scheduled start, Kaklin may apply a cancellation fee to cover the costs of rerouting our Technicians. We will never charge a fee for weather-related cancellations.

How Do I Get You My Keys?

If you are receiving an at-home or office service, our technicians will contact you upon arrival to retrieve your keys.

Can I Request A Specific Technician?

For best scheduling availability, we don’t recommend requesting a specific technician. Kaklin’s scheduling process is designed as a “first come, first serve” system. Services that come in are equally distributed to technicians based on location, time, length of service, and availability. As a result, we do not accept these requests, in order to provide all of our customers with the best availability payment.

Why Is There A Charge On My Credit Card Before My Service?

Don’t worry. It’s not a charge. We never charge your card until we do the work and give you 48 hours to rate and pay.

We do place a hold (or pre-authorization) on the funds 48 hours before your appointment, which you may see on your account as an “authorization” or a “hold.”

If you cancel your appointment, we release the funds immediately, but it might take a couple of days for your bank to clear the hold.

Does Kaklin Keep A Percentage Of Technician Tips?

No, 100% of any added tip amount goes straight to your Kaklin technician!

Does Kaklin Accept Cash Payment?

Yes, Kaklin accepts cash payment

Do you use full synthetic oil?

Yes, Kaklin uses full synthetic oil for all consumer oil changes.

What is the difference between synthetic oil and conventional oil?

Synthetic motor oil has gone through a chemically engineered process. Synthetic oil molecules are more uniform in shape with fewer impurities and better properties than conventional oil molecules. In general, synthetic oil has better extreme high temperature and low temperature performance. Synthetic oils are generally formulated with higher performing additives. Simply put, synthetic oils provide higher levels of protection and performance, which usually enables longer oil change intervals compared to using conventional motor oil.

How long can I go between Kaklin oil changes?

Kaklin suggests 7,500 miles between oil changes. To help you remember, we place an oil change reminder sticker in the corner of your Dashboard upon completion of every oil change. If your car is under warranty, we always recommend following factory recommendations or your vehicle’s oil life monitoring system.

Does a Kaklin oil change include a new oil filter?

Yes, all Kaklin oil changes include replacement of your vehicle's oil filter.

How do I know the size of my tire?

Information about your tire size will be located on the tire. Here’s a visual. To order, you will need the wheel size number.

How does scheduling work?

Your tires are ordered when your service is confirmed, and usually arrive within 48 hours. We will do our best to accommodate your appointment as soon as possible, usually within 48-72 hours.

How often should tires be replaced?

Aside from a puncture or leak the biggest indicator that it’s time for a new tire is the tread, if the tread is worn the vehicle is not safe for operation, and needs to be replaced. Regardless of mileage, tires should be replaced every 5 years.

Do I need to replace all four of my tires?

With an all-wheel drive vehicle, it is recommended to replace all four tires at the same time to ensure they are all the same diameter, and that wear and tear is even across all of them. With a front-wheel drive vehicle, it is recommended to replace at least the front two tires of the vehicle at the same time.

What is a Run Flat tire?

Vehicles with a Tire Pressure Monitoring System may be equipped with Run Flat tires, these tires are designed to last in an event that they contain no air, to help the driver control the vehicle until they are able to replace the flat. If you have a run flat tire, the information will be located on your tire, near the manufacturer’s information and numbers. Look for markings such as “ZP”, “RTF”, “SEAL” or the words “Run Flat”. Different manufacturers use different codes for run flat.

Does Kaklin perform tire alignment?

Yes we do perform tire alignment at the Kaklin auto care center.

Does Kaklin perform wheel balancing?

Yes we do perform wheel balancing at the kaklin auto care center.

Does kaklin perform Tire installation?

Yes we do perform tire installation at the kaklin auto care center.

How long will it take to replace my tire(s)?

Depending on how many tires need to be replaced, the service will typically take 1-2 hours to complete.

Does Kaklin need my keys?

Yes, the technician will be in contact with you to collect and return your keys. If your service is being performed at one of the Kaklin auto care center Locations.

How long does it take to change my brakes?

Brake services can vary based on the vehicle, so we offer a 2-hour estimate per axle to cover models with longer service times.

How do I know when to change my brakes?

You should consider a brakes replacement service if you experience the following when you hit the brakes:

Squealing or grinding noises
Moving or shaking steering wheel
Pulsation in the brake pedal

Do you inspect my brakes to make sure replacement is necessary?

Yes! Our Technicians perform a visual inspection and a test drive inspection consisting of four right turns to confirm your brakes are ready to be replaced.

Do I have to replace all my brake pads at once?

No, but you should replace them as a set. Brakes are usually replaced per axle, either the front or back.

What type of brake pads do you use?

We use ceramic brake pads, which are quieter, produce less dust or particles over time, and are more reliable in a broad range of temperatures and driving conditions.

About Us

Our Vision

Our Mission

Quality of Service